Secure payments

Checkout runs on Shopify's encrypted payment platform, so we never see or store your card details. Shop Pay, Apple Pay, Google Pay and the major credit and debit cards are accepted — you will see every option available to you at checkout.

Shipping guarantee

• Every parcel ships with tracking, and the link reaches you by email as soon as it leaves the warehouse.
• If your order arrives damaged, or does not arrive at all, you get a full refund.

Your privacy

We do not sell your personal information. It is used to process and deliver your order and nothing else, as set out in our Privacy Policy.

Customer service

Questions before or after you order? Email supportvelvetvogue@gmail.com and a person will get back to you.